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Last updated: August 2026
Refund Policy
Every plan is covered by our Golden Guarantee — a clear commitment to refund your package if we don’t deliver the service we promised.
When You’re Entitled to a Full Refund
- Sessions never start on the agreed date after your purchase is confirmed
- Your assigned teacher misses a scheduled circle without providing a make-up session
The Free Trial
The trial session is completely free and no payment is collected beforehand, so there is nothing to refund for the trial itself.
How to Request a Refund
To use the Golden Guarantee, contact us on WhatsApp or email with your package details, and our team will review your request and respond within one business day.
Processing Your Refund
Once your request is approved, the amount is returned to the same payment method used at purchase within a reasonable timeframe.
Contact Us
For any questions about this policy, email us at ayatalbayan2026@gmail.com or reach out on WhatsApp.